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                      Solutions at Work

Below you will find what customers are saying about Yale product and the solutions we provide. To add a testimonial of your own, submit it on the Customer Survey page.


Nature's Best

More Pick Positions, More SKUs, More Revenue

Nature’s Best is one of the largest privately owned wholesaler distributors of natural and organic products in the United States. Founded in 1969, the company delivers grocery, refrigerated, frozen, bulk, supplements, personal care, herbs, medicinal and pet products to retailers throughout the Western, Central and Southern regions of the United States, as well as Hawaii, Alaska and Asia.

To house their growing business Nature’s Best begin exploring ways to optimize supply chain and accommodate more SKUs without compromising throughput. The company was aware that their current materials handling equipment was limiting their ability to do this, so turned to Yale for warehouse expertise and product assistance. The results were substantial.

Threatened with a costly warehouse expansion to house their growing business, Nature’s Best was exploring how to accommodate more SKUs without increasing its footprint or compromising throughput.

A New Approach

After consulting with Yale Materials Handling Corporation, Nature’s Best decided to re-think its slotting strategy and utilize a variable height picking process made possible by the Yale® MO25 multi-level order selector.

The company was able to increase their pick height from six to ten feet. This strategy placed slower-moving SKUs above faster-moving items, allowing more frequently picked items to be in the most accessible location. Slower-moving items could then be stored and picked within the same aisle for optimized integration of the pick process.

Implementing a New Solution

Leveraging Yale’s expertise and high-performing MO25 lift truck, Nature’s Best added 33-45 percent more pick positions. By doing so they increased the number of SKUs per square foot, enhanced revenue per square foot and significantly reduced product touches, motion and travel time—all without the burden of a costly warehouse expansion.


Packaging Corporation of America

We solve even the toughest cases

erc045-070vg-ps-150After reviewing lift truck purchase orders, Chuck Zirretta of Packaging Corporation of America (PCA), realized that there was substantial financial waste in the way that PCA’s 600 lift trucks were serviced, maintained and operated.  

Founded in 1959 by the consolidation of the Central Fiber Products Company, the American Box Board Company and the Ohio Boxboard Company, PCA is the fifth largest producer of container board and corrugated packaging products in the United States. With sales of $2.44 billion in 2010, PCA operates four paper mills and 68 corrugated products plants in 26 states across the U.S.

Implement a New Maintenance Solution

Chuck Zirretta, director of purchasing for PCA, decided to put his maintenance background to the test by reviewing PCA’s purchase orders to see what lift trucks were purchased and at what time. He realized that there was substantial financial waste in the way that PCA’s 600 lift trucks were serviced, maintained and operated. The question that remained in his mind was how to maximize lift truck productivity while minimizing maintenance costs.

In order to monitor maintenance spend, PCA teamed with Riekes to implement a pilot maintenance and operator monitoring program at their Omaha corrugating facility in 2009. Since implementing the pilot maintenance and operator monitoring programs three years ago, the Omaha plant has realized a savings to date of approximately $40,000-$50,000. PCA is confident that their total savings has increased due to operator accountability and the resulting minimization of repair costs. “I personally have a 25-year relationship with Yale® lift trucks, but PCA has undergone many acquisitions—and, as a result, inherited various lift truck brands,” said Zirretta.

Yale - a Strong Partner

“PCA decided that Yale was the best partner to do business with because of the strength of their dealer network, their commitment to our business, and the way that they conduct business themselves. Today, 95 percent of our lift truck fleet is Yale. Once the end result from one facility takes hold, the success catches like wildfire,” said Zirretta. “We are currently talking with one of our Northeast area managers whose facility is interested in instituting these programs to minimize maintenance costs and maximize potential savings.”

 1 Testimonials (1-1 shown)

By: Brent    Charlotte, NC
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1 Testimonials (1-1 shown)
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